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Technical Support

6 articles

From Guidebooks to Manuals - click here for technical support.


I purchased a MindJournal as a gift. Can I change the email address so they get emails from you?

That's a great thing to do for someone. And yes, you can. Once they've received their MindJournal, please send them this link to sign up for our email welcome series. Not only will they hit the ground running, but they'll also receive our weekly news

I can't download the MindJournal Guidebook, can you help?

Sure. Please follow this link to get your download. Still having problems? Just email [email protected] We're happy to help.

I've purchased a MindJournal, where can I find the Manual?

Thanks for making us a part of your journey. You can download the MindJournal Manual here. Can't find the answer you're looking for? Browse the rest of our help centre, or just let us know. We're always happy to help.

How can I sign up to the MindJournal newsletter?

Great to have you onboard. You can sign up for Mindful Mondays by following this link.

How can I update the email address on my account?

We can help with that; please email us at [email protected] from the email address your account is currently registered with. Please include the new email address you'd like to change to and a note informing us whether you'd like to update you

How do I update the address on my account?

This one is super quick! Log in to your account via the top right-hand side of the website. Once you're logged in, click 'view addresses' from the right side under account details. From there, you'll be able to 'add a new address' or edit/delete an e