Send us an email, and we’ll get back to you within 2 business days. Mon-Fri: 9:30-17:00 GMT

MindJournal

You&apos;ll receive a shipping notification by email or text once your order is on the way. Not received anything? Don&apos;t worry; check your spam/junk folders. These emails contain links that can sometimes be filtered by mistake. You can also track your order from the &apos;Track&apos; widget at the top of the <a href="https://help.mindjournals.com/" rel="noopener noreferrer" target="_blank">help centre</a>&#xA0;page.&#xA0;If you still haven&apos;t received your shipping confirmation or are having issues tracking your order, please email support@mindjournals.com. We&apos;ll get back to you within two business days.Please note orders are shipped on business days only. So any orders placed on Friday after 4pm (GMT, CEST, or EST) or over the weekend will be shipped the following Monday.

You'll receive a shipping notification by email or text once your order is on the way. Not received anything? Don't worry; check your spam/junk folders. These emails contain links that can sometimes be filtered by mistake.You can also track your orde

What is the status of my order?

Payments & Shipping

Do you have some sample pages I can try?

What's the difference between the MindJournal and MindJournal Pro?

I don't identify as male, can I use your products?

How long do your products take to complete?

What are the specifications of your products?

Are your products fountain pen friendly?

I've completed the MindJournal & MindJournal Pro - Where do I go from here?

How do I fill out the Pie of Life?

Do you have a digital version or app?

Can I Use the Balance Planner and MindJournal Together?

Product Information

What forms of payment do you accept?

How can I track my order?

How can I change my order?

My order is marked as delivered, but I haven't received it?

What countries do you deliver to?

When will I receive my order?

How much does shipping cost?

Why is express delivery the only option available to my country?

Do I have to pay customs fees?

I need an invoice for my order

Do you have the option to order as a gift?

I have given an incorrect address when placing my order

Do you offer bulk discounts?

I want to cancel my order

How do I make a return or exchange?

I'd like a refund under your happiness guarantee

I have returned my order, how long does the refund take?

My order arrived damaged. What should I do?

Returns & Refunds

Can your journals help with my mental health condition?

I'm struggling and I need to talk to someone, what should I do?

Can I use your products to track my moods?

How often should I use my MindJournal?

Wellbeing

I purchased a MindJournal as a gift. Can I change the email address so they get emails from you?

I can't download the MindJournal Guidebook, can you help?

I've purchased a MindJournal, where can I find the Manual?

I've purchased a Balance Planner, where can I find the Manual?

How can I sign up to the MindJournal newsletter?

How can I update the email address on my account?

How do I update the address on my account?

How do I create an account?

Technical Support

Do you offer corporate discounts?

How do I become a stockist or wholesaler?

Stocking & Wholesale

Careers

I love MindJournal, how can I get involved?

Do you have an affiliate programme?

Affiliates & Influencers

Privacy & Cookies

Data & GDPR

What is the status of my order?Updated a year ago