Send us an email, and we’ll get back to you within 2 business days. Mon-Fri: 9:30-17:00 GMT

MindJournal

Changed your mind, or looking to return an unwanted gift? No problem. Just contact <a data-fr-linked="true" href="mailto:support@mindjournals.com">support@mindjournals.com</a> within 30 days of delivery. We&apos;ll be happy to organise an exchange or a refund for you.Please note that your items must be returned to us in their original condition with all packaging intact. Please note that if products are returned in an unsaleable condition, they may not be eligible for a refund.

Changed your mind, or looking to return an unwanted gift? No problem. Just contact support@mindjournals.com within 30 days of delivery. We'll be happy to organise an exchange or a refund for you. Please note that your items must be returned to us in

How do I make a return or exchange?

Returns & Refunds

Do you have some sample pages I can try?

What's the difference between the MindJournal and MindJournal Pro?

I don't identify as male, can I use your products?

How long do your products take to complete?

What are the specifications of your products?

Are your products fountain pen friendly?

I've completed the MindJournal & MindJournal Pro - Where do I go from here?

How do I fill out the Pie of Life?

Do you have a digital version or app?

Can I Use the Balance Planner and MindJournal Together?

Product Information

What forms of payment do you accept?

What is the status of my order?

How can I track my order?

How can I change my order?

My order is marked as delivered, but I haven't received it?

What countries do you deliver to?

When will I receive my order?

How much does shipping cost?

Why is express delivery the only option available to my country?

Do I have to pay customs fees?

I need an invoice for my order

Do you have the option to order as a gift?

I have given an incorrect address when placing my order

Do you offer bulk discounts?

Payments & Shipping

I want to cancel my order

I'd like a refund under your happiness guarantee

I have returned my order, how long does the refund take?

My order arrived damaged. What should I do?

Can your journals help with my mental health condition?

I'm struggling and I need to talk to someone, what should I do?

Can I use your products to track my moods?

How often should I use my MindJournal?

Wellbeing

I purchased a MindJournal as a gift. Can I change the email address so they get emails from you?

I can't download the MindJournal Guidebook, can you help?

I've purchased a MindJournal, where can I find the Manual?

I've purchased a Balance Planner, where can I find the Manual?

How can I sign up to the MindJournal newsletter?

How can I update the email address on my account?

How do I update the address on my account?

How do I create an account?

Technical Support

Do you offer corporate discounts?

How do I become a stockist or wholesaler?

Stocking & Wholesale

Careers

I love MindJournal, how can I get involved?

Do you have an affiliate programme?

Affiliates & Influencers

Privacy & Cookies

Data & GDPR

How do I make a return or exchange?Updated 5 months ago