This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website. Last updated: July 28, 2020This Privacy Policy describes Our policies and procedures on the collection, use

Privacy & Cookies

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MindJournal

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Data & GDPR

Do you have some sample pages I can try?

What's the difference between the MindJournal and MindJournal Pro?

I don't identify as male, can I use your products?

How long do your products take to complete?

What are the specifications of your products?

Are your products fountain pen friendly?

I've completed the MindJournal & MindJournal Pro - Where do I go from here?

How do I fill out the Pie of Life?

Do you have a digital version or app?

Can I Use the Balance Planner and MindJournal Together?

Product Information

What forms of payment do you accept?

What is the status of my order?

How can I track my order?

How can I change my order?

My order is marked as delivered, but I haven't received it?

What countries do you deliver to?

When will I receive my order?

How much does shipping cost?

Why is express delivery the only option available to my country?

Do I have to pay customs fees?

I need an invoice for my order

Do you have the option to order as a gift?

I have given an incorrect address when placing my order

Do you offer bulk discounts?

Payments & Shipping

I want to cancel my order

How do I make a return or exchange?

I'd like a refund under your happiness guarantee

I have returned my order, how long does the refund take?

My order arrived damaged. What should I do?

Returns & Refunds

Can your journals help with my mental health condition?

I'm struggling and I need to talk to someone, what should I do?

Can I use your products to track my moods?

How often should I use my MindJournal?

Wellbeing

I purchased a MindJournal as a gift. Can I change the email address so they get emails from you?

I can't download the MindJournal Guidebook, can you help?

I've purchased a MindJournal, where can I find the Manual?

I've purchased a Balance Planner, where can I find the Manual?

How can I sign up to the MindJournal newsletter?

How can I update the email address on my account?

How do I update the address on my account?

How do I create an account?

Technical Support

Do you offer corporate discounts?

How do I become a stockist or wholesaler?

Stocking & Wholesale

Careers

I love MindJournal, how can I get involved?

Do you have an affiliate programme?

Affiliates & Influencers